Terms and disclaimers

These terms cover your use of mypaymantis.com and the offer Paymantis makes to merchants. By using this site or applying through it, you agree to them. If you don’t agree, please don’t use the site.

1. Who we are and what we do

Paymantis is the trade name of PayMantis LLC, a Wyoming limited liability company. We are an independent merchant services agent. We refer merchants to TLO, Inc. dba PaymentCloud (“PaymentCloud”), which provides card processing through its sponsor bank, and we help merchants set up and use their account.

Paymantis is not a bank, payment processor, payment facilitator or money transmitter. We don’t process card transactions, approve or decline applications, set processing pricing, settle funds or hold your money. Card sales are deposited to your bank account by the processor and its bank.

PaymentCloud pays us from its revenue on accounts we refer. That is how we pay for the offer below. It doesn’t change your processing pricing.

2. Your merchant agreement

If you apply, your merchant processing agreement is between you, PaymentCloud and its sponsor bank. That agreement, not this site, governs your account: approval, pricing, deposits and their timing, reserves, chargebacks, fees, term, cancellation and any early termination fee. Approval is at the sole discretion of PaymentCloud and its bank. Read it before you sign; we’ll go through it with you.

3. Our offer to you

For merchants we refer who are approved and open an account:

• Free sign-up. We cover any application or setup fee.
• Free monthly. We pay the monthly service fee on your account (about $20 to $30) for as long as your account is open and processing with us. If it ever appears on your statement, we pay you back.
• Free terminal. We buy one terminal of your choice from our current models. It’s yours to keep, including if you close your account.
• Signs. We provide cash discount signs for your shop, worded for your state.

The offer applies to one location and one terminal per approved account, unless we agree otherwise in writing. We may change or end the offer for new merchants at any time; changes don’t take away what you already have.

4. What the offer doesn’t cover

Processing costs set in your merchant agreement, chargeback fees when a customer disputes a card sale, and other per-event fees in your agreement, such as an early termination fee if your agreement has one. Extra terminals, replacement of a lost or damaged terminal, paper rolls and accessories. Every fee is in your agreement before you sign.

5. Cash discounts and the law

We set up cash discount programs in which every tag, menu or sign shows a cash price and a card price before the customer pays, and the register charges the price for how they pay. You are responsible for your prices, tags, menus, signs and receipts, and for following the card network rules and the laws of your state and city, which differ and change. Some states restrict or ban card surcharges; debit cards can never be surcharged. Before you start, check the rules where your business is, and ask your own lawyer or accountant if you’re unsure. Our help with wording and signs is general guidance, not legal advice.

Where state law limits the price difference

Our standard card price is 3.75% above the cash price. Where a state limits card-related pricing, we set your card price to fit:

• New York: the gap between the card price and the cash price may not be more than what card processing costs your business (General Business Law §518). In New York we set the card price to fit your actual rate, which can be below 3.75%.
• Surcharge caps: card networks cap a fee added at the register at 3% (Visa: the lesser of 3% or your processing cost), and some states set their own caps, such as 2% in Colorado and Oklahoma and actual cost in New Jersey. Connecticut, Maine and Massachusetts ban surcharges outright. These caps and bans apply to fees added at the register. A posted cash discount is not a surcharge, and we never set one up.
• Debit cards: debit pays the card price posted on the tag, never an added fee.

State rules change. Our state guides list the rule and source for each state, checked monthly; see cash discount laws by state.

6. Examples, calculators and estimates

Savings figures, calculators, price examples and comparisons on this site use published rates and the numbers you enter. They are illustrations, not quotes, offers of credit or guarantees. Competitor rates are their published in-person rates on the date shown and may have changed. Your results depend on your sales, card mix, how many customers pay cash and your agreement’s pricing.

7. Terminals and third-party products

Terminals are made by Valor PayTech and covered by the manufacturer’s warranty, not by Paymantis. Valor, VL and VP model names and product images belong to Valor PayTech. Point-of-sale systems named on this site (such as Toast, Square, Clover, Vagaro, GlossGenius, Booksy, Fresha and Stripe) belong to their owners; we name them only to compare or explain, and we aren’t affiliated with or endorsed by them. Whether your own register or booking app can work with a separate terminal depends on that provider.

8. Using this site

Give us accurate information when you apply. Don’t misuse the site: no attempts to break in, overload it, scrape it at scale or send someone else’s details. The site, its words, design and the mantis mark belong to PayMantis LLC.

9. No warranties

The site and its information are provided “as is” and “as available”. To the fullest extent the law allows, we make no warranties, express or implied, including about accuracy, completeness, fitness for a particular purpose or that the site will always be available or error-free.

10. Limits on our liability

To the fullest extent the law allows, PayMantis LLC isn’t liable for indirect, incidental, special or consequential losses, lost profits or lost data arising from the site, its information or the offer. Our total liability for any claim about them is limited to $100. Nothing here limits liability that the law doesn’t allow to be limited.

11. Changes

We may update these terms. The date at the top shows the latest version, and it applies from that date.

12. Governing law

These terms are governed by the laws of the State of Wyoming, and any dispute about them is heard in its courts. Your merchant agreement has its own governing law.

13. Privacy

How we handle what you send us is in our privacy policy.